Refund, Process & Cancellation Policy

Before you begin using our website sopconsultants.com for any academic content writing services, here is a clear look at how we manage refunds, cancellations, and service processes.

Refund Policy for Assignment and Academic Services

As a trustworthy website for content solutions for academic, research and reference purposes, sop consultants.com maintains a straightforward policy when it comes to the refund of academic and assignment services offered. Our policy facilitates: 

  • Refund for valid concerns raised by clients with proper justifications. Our team will review the requests carefully before processing. 
  • As per the refund policy, clients are entitled to a maximum of 50% of the total amount paid for the project. 
  • Once we approve the refund request against an order, we will process it within 3 working days. 
  • We cannot issue a refund for any order whose final draft has been issued to the client. 
  • Any disputes with regard to the delivered work have to be brought to our attention within 7 days of the date of final draft delivery. We cannot accept any refund requests after this timeframe. 

Refund Policy for CDR Services

SOP Consultants cannot issue a refund for a report which has been submitted to EA and has been rejected. The approval of a CDR is determined by several factors which are under the control of the assessment authorities. We can, however, help you get a CDR report revised if it does not fulfil your expectations within the initially briefed scope. Before issuing you the final report, we will share the draft for your review. You can carefully verify if it meets your original scope and get corrections in case it falls short in any place. Any new changes that you want to add will be considered as a new requirement and thus will be applicable for an additional fee. 

Procedure to Request a Refund

To request a refund, we expect our clients to follow the procedure below. 

  • Get in touch with us via email or the customer support desk and submit an official refund request with complete information regarding your order. 
  • Provide us with the complete contextual or background information for requesting a refund with sufficient supporting proof. 
  • We will go through your request in the next 3-5 business days and convey if it fulfils our refund policy. 
  • If a refund request has been approved, the issue with it will be handled through your original payment method. Expect 7-10 business days to receive it on your account. 

Our Policy Regarding Content Writing Services

We expect the full payment in advance for all content writing services (thesis, assignment, etc.). Our team will start working on them once payment has been completed. 

We will ensure its delivery as per the deadline agreed upon at the time of order placement. 

The first draft of the work will be shared with you for review and feedback. If you are okay with it, we will proceed with its finalisation, refinement and final delivery. 

Our Stand on AI Usage and Plagiarism

Along with the final draft, we will issue a report proving that it contains zero AI-generated content or plagiarism verified through paid software. 

We rely specifically on Turnitin as our standard for evaluation. Results from other tools may vary due to differences in detection methods, and we do not take responsibility for discrepancies shown by third-party software.

Our Policy Regarding Order Cancellation

If you wish to cancel an order after order placement, we require that the request be placed at least 24 hours before we commence it. 

We will issue a refund for eligible requests after deducting the processing fee and the applicable GST. 

If the cancellation request reaches us after project commencement, we can only issue up to 50% of the amount paid, as our team has invested significant time in research. 

We cannot issue a refund for orders placed under our emergency/urgent schemes, as these orders are commenced immediately and multiple professionals are involved in their preparation. 

3 Business days is the maximum timeframe we require to process the refund request. 

General Policies and Terms

SOP Consultants retain the complete rights to decide on any refund request.

We do so after careful inspection of the nature of the request and adhering strictly to our refund policy.  

The input we receive from clients will form the core of all deliverables. 

SOP Consultants cannot be held responsible if the delivered work suffers due to errors or incompleteness in the original briefing or inputs from clients. 

We welcome feedback and accommodate changes free of cost within the initial briefing scope.

Newer changes or extra requirements will be accommodated through additional charges. 

Customer Support and Contact Details

For any further clarification regarding our refund policy, feel free to get in touch with us via: 

Phone : +91 9946991401

Email : [email protected]

Update to Our Refund Policy

SOP Consultants may update this policy from time to time as needed. Any changes will be posted on this page once they come into effect. Refund requests submitted after a policy update will be reviewed based on the revised terms. We recommend checking this page periodically to stay informed about any updates.

Conclusion

Our goal is to keep our refund process straightforward, so you always know how our services, refunds, and support are handled. If you have any questions, our team is always here to help.

Related Services We Offer
CDR Writing Services
vasuki ram - professional and experienced content writer - sopconsultants
VASUKI RAM
Founder/Sr. Writer - SOP Consultants
Vasuki Ram, senior writer and the founder of SOP Consultants is a B-tech Graduate who used to work in an MNC. Starting from 2013, she along with her team has assisted more than 10,000 students. Shift in her career was drastic. Read full story here.
professional academic writing service, best sop writing services